Effective Date: [26-sep-2024]
Welcome to Yulu Baby! By accessing or using our website, yulubaby.com, you agree to be bound by the following Terms and Conditions. Please read them carefully before making any purchases or using our services. If you do not agree with these terms, please do not use our website.
1. Introduction
Yulu Baby (referred to as “we”, “us”, or “our”) operates the website yulubaby.com. These Terms and Conditions apply to all users of the site, including customers, vendors, and browsers.
By using our site or purchasing from us, you are engaging in our “Service” and agree to be bound by these terms. These Terms and Conditions govern your use of our website and the purchase of any products from Yulu Baby.
2. Eligibility
To use our website or purchase products, you must be at least 18 years old, or the legal age in your jurisdiction, and have the legal authority to enter into a binding contract. If you are under 18, you may only use the website under the supervision of a parent or legal guardian.
3. Products and Services
All products listed on yulubaby.com are subject to availability. We strive to ensure that product descriptions, images, and prices are accurate, but we do not guarantee that product descriptions or other content on our website are entirely error-free. Prices for our products are subject to change without notice.
- Colors and Appearance: We make every effort to display the colors of our products accurately. However, we cannot guarantee that your device’s display will show the exact color.
- Modifications to Services: We reserve the right to modify, update, or discontinue our service or any part of it without prior notice.
4. Pricing and Payments
All prices listed on our website are in Rs. and include applicable taxes unless stated otherwise. The total cost of your purchase, including taxes and shipping, will be displayed at checkout.
We accept payments through the following methods:
- Credit and debit cards
- E-sewa
- [Other payment methods you accept]
All payments must be made in full before the delivery of goods. If a payment is declined or reversed, we reserve the right to cancel the order.
5. Shipping and Delivery
We aim to process and ship orders as quickly as possible. Shipping times may vary depending on your location, and we provide an estimated delivery timeframe at checkout. However, we are not responsible for any delays in delivery due to shipping carriers or unforeseen circumstances.
Once your order is shipped, you will receive a tracking number via email.
- International Shipping: International shipping may incur additional customs fees, duties, and taxes. These charges are the responsibility of the customer.
- Delivery Issues: In case of any delivery issues, such as missing or damaged items, please contact us within 7 days of receiving your order.
6. Returns and Refunds
If you are not satisfied with your purchase, we offer hassle-free returns within 30 days of delivery for most items. To be eligible for a return, the product must be unused, unwashed, and in its original packaging.
To initiate a return, please contact our customer service team at [Insert Contact Email] with your order number and the reason for the return.
- Non-Returnable Items: Certain items, such as personalized products or undergarments, may not be eligible for return.
- Refunds: Once we receive and inspect the returned item, we will notify you of the status of your refund. If approved, the refund will be processed via the original payment method.
- Return Shipping: The customer is responsible for the cost of return shipping unless the return is due to a product defect or error on our part.
7. User Accounts
When creating an account on yulubaby.com, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your device. You agree to accept responsibility for all activities that occur under your account.
We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion if you violate these Terms and Conditions.
8. Intellectual Property
All content on the Yulu Baby website, including product descriptions, images, logos, and text, is the property of Yulu Baby and is protected by intellectual property laws. You may not reproduce, distribute, or use any content from the website without our written permission.
9. Limitation of Liability
To the maximum extent permitted by law, Yulu Baby will not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or products. This includes, but is not limited to, damages for loss of profits, data, or goodwill, even if we have been advised of the possibility of such damages.
10. Indemnification
You agree to indemnify and hold Yulu Baby harmless from any claims, damages, losses, or expenses (including legal fees) arising from your use of our website, violation of these Terms and Conditions, or infringement of any third-party rights.
11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Nepal, without regard to its conflict of law provisions. Any disputes arising from these terms or your use of our website shall be resolved in the courts of [Insert Jurisdiction].
12. Changes to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on the website. By continuing to use the website, you agree to be bound by the revised terms.
13. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Email: [yulubaby.np@gmail.com]
Phone: [+977-9802358560]
Address: [Kathmandu, Nepal]