Effective Date: [12-sep-2024]
At Yulu Baby (yulubaby.com), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website or make a purchase from us.
1. Information We Collect
When you visit our website or interact with us, we may collect the following types of personal information:
- Personal Identification Information: This includes your name, email address, billing and shipping address, phone number, and payment information when you make a purchase.
- Account Information: If you create an account with us, we collect your login credentials, such as your username and password.
- Order Information: Details of your orders, including products purchased, order dates, and transaction details.
- Website Usage Data: We collect information about your interaction with our website, such as IP address, browser type, pages viewed, and the date and time of your visit.
2. How We Use Your Information
We use the information we collect to provide you with the best shopping experience and improve our services. Specifically, we may use your information for the following purposes:
- Order Processing: To process and fulfill your orders, including sending confirmations and shipping details.
- Customer Support: To respond to your inquiries, requests, or issues with our products or services.
- Marketing and Promotions: To send you promotional materials, offers, and updates about our products and services (only if you have opted-in to receive such communications).
- Website Improvements: To analyze user behavior and preferences to enhance the functionality and design of our website.
- Legal Compliance: To comply with applicable laws and regulations, and to protect our legal rights.
3. Sharing Your Information
We value your privacy and will never sell or share your personal information with third parties for marketing purposes. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us with payment processing, shipping, website hosting, and customer service.
- Legal Obligations: We may disclose your information if required by law, court orders, or government regulations.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction.
4. How We Protect Your Information
We take the security of your personal information seriously and have implemented a variety of technical and organizational measures to protect it. These include:
- Encryption: We use SSL (Secure Socket Layer) encryption to protect your payment and personal data during transactions.
- Access Control: Access to your personal information is restricted to authorized personnel only.
- Regular Security Audits: We perform regular security checks on our systems to identify and address potential vulnerabilities.
Despite our efforts, no method of transmission over the internet is 100% secure. Therefore, we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that allow us to recognize you when you visit our site. Cookies help us:
- Remember your preferences and settings
- Track your shopping cart and login status
- Analyze website traffic and usage patterns
You can manage your cookie preferences by adjusting your browser settings, though disabling cookies may affect the functionality of our website.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can ask us to correct or update any inaccurate or incomplete information.
- Deletion: You can request the deletion of your personal information, subject to legal obligations.
- Opt-Out: You can opt out of receiving marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
To exercise any of these rights, please contact us using the information provided in the “Contact Us” section below.
7. Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policies of any third-party site you visit.
8. Children’s Privacy
We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected such information, please contact us immediately, and we will take steps to delete the information.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant updates by posting a notice on our website or sending an email notification.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us at:
Email: [yuluababy.np@gmail.com]
Phone: [+977-9802358560]
Address: [kathmandu, nepal]
Thank you for trusting Yulu Baby with your personal information. We are committed to protecting your privacy and providing a safe and secure shopping experience.